Visonic Powerlink 3- This site can’t be reached error

Ianandanne

Same as your user in panel

kk1992

i have put in the code for the panel but  it say panel in discovery state , i enter the code again then it say too many attemps and lock me out  for 300secs

kk1992

guys sorted it .  i re port forwarded and restarted again and now all working cheers

y2dom

Hi Guys  Sorry to jump in here.

Followed the guide above provided by @Soulistic and I cant get it to work.

Router is seeing the panel  

What am I doing wrong?

many thanks for your help.

Soulistic

@y2dom, what is the problem you're facing? If the router can see the panel, and you've followed the instructions, then in theory, it should work.

y2dom

The router sees the powerlink module and has given it the address 192.168.1.7

But putting details in the app brings up the message "panel in discovery state" .

I have restarted, used different cables , different ip addresses for the connections that are several security firms have given me to try.

I'm beginning to think it's a fault with the module or the router is blocking the link between the power mange server

Dunstan1

Please can you tell me how you rectified this this is the problem im getting with two units that I have at the moment it's States panel in Discovery I have contacted the techdivision and no one can actually give me the answer so I'm interested to know what you do to rectify it

kk1992

dunstan1 if you have follwed previous  link on the setup  and if still not working   just re port forward  and reset   it will work

archy121

I will order the Powelink3 and look forward to trying out these instructions.

archy121

*EDIT*
**I would like to confirm that Soulistic’s instructions work fine.
After doing the router port forwarding and the steps on the Panel it seems you have to wait a while for the Panel iD information to propagate to the server.
After the initial “Panel Is Not Unauthorized” I found the connection started to work itself after a 30minutes or so.

TIP make sure to login with Panel Master Code and not installer/user code **



I only got around to installing the Powerlink module today and wondering if someone can help out.

My panel is Powermaster v18  and the Powerlink module is version 3.1
I have installed the module into the panel and assigned it a static IP of 192.168.1.200 which i can ping from a PC.

In my Asus router I have enabled Port forwarding by specifying following:

Service Name----------------Sourc IP---------------------Port Range------------Local IP------------Local Port
​
visonic.tycomoni...52.58.105.181443192.168.1.200443TCP
I than followed the instructions provided by @Soulistic to configure the panel-

INSTALLER MODE
4.COMMUNICATION3:C.S. REPORTING01:REPORT EVENTS = *all backup02:1st RPRT CHAN = Broadband03:2nd RRPT CHAN - Disabled04:3rd RRPT CHAN - Disabled11:RCVR1 ACCOUNT - CLEAR (Using UNLOCK button)12:RCVR2 ACCOUNT - CLEAR (Using UNLOCK button)16STN/GSM RCV1 - CLEAR (Using UNLOCK button)17STN/GSM RCV1 - CLEAR (Using UNLOCK button)21:IP RCVR 1 - 052.058.105.18122:IP RCVR 2 - 000.000.000.00053:COM.FAIL RPRTPSTN FAIL = do not report
In the Visonic Go App i have put visonic.tycomonitor.com as host address and added the Panel ID with 'Home' as name.

When i than atempt to connnect to the Panel i get "Panel Is Not Authorized" error.

Seems like im being checked for a subscription or i have missed some step.

Are the instructions given by Soulistic still working & valid ?


Any advice would be appreciated