WiFi connection problem

Matt Wood

Not sure if this is the place but hopefully someone can help. Im on three network and like using my phone as a router to use my tablet, personal hotspot as it's called. My tablet is galaxy note 12.2. it's worked fine for a long time but lately it says out of range and I don't know why. tried it again today and it said authentication error. As far as I'm aware I haven't changed anything so why is this happening?

Eagle 123

Try a hard ware reset then connect to WiFi

Matt Wood

What do you mean hardware reset? I've reset tablet to factory settings because it seemed to be struggling loading up pages, even on main menu, I'd swipe right and it would take second or two to change to the other page.

Eagle 123

Sometimes I switch of the router and on when I get the same problem  r e WiFi
Meant press power vol and home button on the tablet simultaneously

Matt Wood

I pressed them and it says warning!!
A custom OS can cause critical problems in phone and installed applications. If you want to download a custom OS press volume up key. Is this what it's supposed to say?

Eagle 123

You don't need to download the custom os  just cancel the custom os and it should restart on its own