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Sony Xperia Z issue, my daughter needs help.......

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2-12-2019 05:49:30 Mobile | Show all posts |Read mode
Hi guys,

I purchased a Sony Xperia Z for my daughter, she is only 4 (5 next week) and loves watching her tablet.

I have it connected up to my Sky internet and it works to some extent however it keeps dropping internet causing it to freeze up if she is watching something on YouTube or from Sky.

This is a picture  of the tablet while running the built in WiFi checker.

Can any of you shed any light on how I can resolve this issue so she can enjoy using it again ?

Regards Bacus & daughter Bacus.
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 Author| 2-12-2019 05:49:31 Mobile | Show all posts
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 Author| 2-12-2019 05:49:32 Mobile | Show all posts
Anyone got an answer ?
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2-12-2019 05:49:33 Mobile | Show all posts
Couple of suggestions:

1) have you got "Stamina Mode" turned on?  Its quite aggressive on Sony devices and will cut the Wi-Fi signal.

Settings, WIFI, Advanced then ensure "Keep Wi-Fi on during sleep" (or something similar) has been checked/selected.

2) Ensure Bluetooth is turned off: reports of conflicts??

3) Set a static IP address for the Experia.  
Settings, WIFI, "press and hold" the network you are connecting to and "Modify Network".  Choose to "show advanced options" and under IP settings check/click "static".
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