TOSHIBA 42AV635DB wont turn on

bertmay

Let us know what they propose to do about the fault
Cheers
Bert

indie24

Very Strange, I thought I was the only one. I have a 55ZV635db. I have had the exact same thing. I started once around 4-5 weeks ago. Didn't happen again. It started again around 5 days ago. each morning I have to switch it off from the side button and put it on and then the remote will power the tv. Looks like it affects the ZV as well.

I must add it has been ok for the last 3 days.

bertmay

I have received a message from Toshiba telling me that a fix is on the way, when it has been fully tested. It will be sent out on a USB memory stick with full instructions. I believe some other people have been told this as well.
Bert

Delius

There is now a firmware fix for this issue.

Please see the following website

Toshiba-OM.net

Please note that the HDMI audio issue which effected some models is also incorporated with the firmware for the standby issue.

OM47

How come there isnt an over the air update?

Delius

I can confim that there is at present no OAUpdate planned for this issue.

Some users do not have aerials connected to their sets so firmware is created and made available for users.

If you feel concern at updating the firmware Toshiba can organise for the set to be updated.

bertmay

Last week I received my USB stick from Toshiba & followed the simple instructions to update the firmware. No problems so far
Bertmay

bunny341

have you had eny more probs before you updated the firmware mines bin ok for about six week iv done nothing to it exept a long power down six weeks ago

bertmay

bunny341
I had not had any problems beforehand, that is, after I had turned off the auto update software & the auto update channel functions in the menus, followed by a power down. Since the firmware update, I have now turned on the auto update software but NOT the update channels. I found that to be a nuisance at it found Crystal Palace transmitter & the channel numbers went up into the 800's.
At the start of all this I did a retune with the aerial disconnected to clear everything, then I did a manual tune of the Bluebell Hill. I will have to do this again to get rid of the rubbish it found when the auto channel search was turned on.
Bert

bunny341

ill leave it alone all the time its working ok if it plays up again ill get a firmware update thanks for the info. pete (bunny 341)